Privacy Notice

This privacy notice explains what we do with your personal data, why we use it, who we share it with, how long we keep it, and the rights you have regarding the data and it’s usage.

INFORMATION WE COLLECT 

We may ask for:

• basic details such as your name, your home address, your date of birth and, if you have them, an email address and telephone number
• more intimate information such as your medical history and current health status

WHY WE NEED YOUR DATA AND HOW LONG WE KEEP IT

We need your personal information so that we can provide an occupational health service that helps you effectively. It's in every employer's interest to have a healthy workforce. In data protection terms, we say that legitimate interest is our lawful basis of processing, under the General Data Protection Regulation (GDPR) Article 6(1)(f).

Your medical history and other health data are regarded as 'special category' data, which our clinical professionals process for the purposes of preventive and occupational medicine.

We do not use your information for any marketing purposes.

We keep our current case files up to date, so please tell us about any changes. We close files when they are no longer current but closure doesn't mean we destroy them. Instead, we'll keep your information for specific time frames depending on the type of Occupational Health service you have received. Do contact us if you would like copies of your Occupational Health records.

SHARING YOUR INFORMATION 

Your information closely guarded within our secure records storage system. Much of what you tell us is covered by common law confidentiality, which means you have a reasonable expectation that you are giving personal information in confidence. Our occupational health professionals take their legal and ethical duties very seriously, so if we have a need to share confidential information, we ask your permission first. We would not act against your wishes without compelling reasons - for instance, if you told us you were planning to harm someone.

Like any occupational health service, we pass completed reports and recommendations back to your employer for their action. For instance, we might tell your line manager about an issue that could be resolved by adjusting your work environment. Our communications to management only include the information they need in order to act.

We do not ordinarily share your information with any other services or organisations, unless the law requires.

KEEPING YOUR INFORMATION SAFE

We keep your information in our secure database/records storage system. We are committed to protecting your personal data and have data policies and procedures in place to ensure that’s it’s safeguarded.

YOUR RIGHTS 

Your data protection rights include the right to access your information and have it corrected if necessary. Should you wish to raise any concerns about how we have processed your personal data you can contact us or you have the right to contact the Information Commissioner, ico.org.uk